Washington, Feb 24 (EFE) .- The president of Toyota, Akio Toyoda, responded today to a barrage of questions before the U.S. Congress, which is investigating the recall of millions of vehicles, Yasumi “full responsibility” for a problem that as well causar39 deaths, has undermined the confidence of consumers.
Under oath before the Committee on Oversight and ReformaGubernamental of the House of Representatives, Toyoda inglessu read testimony in which he lamented “deeply” accidentescausados by the acceleration problems in some models.
“My name is on each vehicle. personalde have my commitment that Toyota will work vigorously and tirelessly to restore customer confidence “promised the employer, before unaespesa cloud of photographers and cameramen in a crowded room deaudiencias.
Toyoda, who took office in June 2009, suggested that growth rate elfebril affected Toyota safety procedures, and outlined steps to correct and prevent further tragedy problemasactuales.
These measures include replacing the carpets of ladodel driver and accelerators in the affected vehicles; lacreacion of a system to respond promptly to complaints ClientCaseStudies and a group of experts from North America to avoid “wrong decisions”.
In a tense session of questions, he answered with the help ofa Japanese interpreter, Toyoda said he was “absolutely confident” that there are no problems with the electronic systems in susautos, as some experts suspect the auto industry And many congressional leaders.
He said that his company “provides the same service and same levelof attention” to customers around the world, although ellegislador Republican Mark Souder, said that Toyota documentossugieren attended some problems first in Europe.
But the president of Toyota North America, Yoshimi Inaba, insisted that the company “does not treat customers differently estadounidensesde” to others.
Meanwhile, Toyoda also said corporation has shared its ypiensa continue to share all available information on the problems elorigen.
Asked by Republican Brian Bilbray over whether the U.S. Government of should require each manufacturer todoincidente a complete record of anywhere in the world, Toyoda respondioque nodded and his company will cooperate “fully” with authorities.
“s appearance Toyoda, grandson of the founder of mayorfabricante of cars in the world, reflected the severity of delproblema recall 8.5 million cars, aunquetambien elicited praise from both Democrats and Republicans.
Committee Chairman, Democrat Edolphus Towns, Administration expresoque National Highway Safety Administration (NHTSA, for its acronym in English) “failed the taxpayers” porn act decisively against thousands of complaints dating dehace a decade, Toyota will failed its customers. “
The list of affected models is on the website delDepartamento of Transportation,” www.dot.gov “and its owner, Ray LaHood said the NHTSA conducted a “thorough review” todetermine whether or not there pudieroncontribuir electronic defects to the problems of acceleration.
“I can say this: We will work 24 hours a day, losdias all, and will continue until everything is safe Paraquad Toyota”s lead customers “without fear, promised LaHood, cuyodepartamento includes NHTSA.
During his appearance in nearly three hours, LaHood said that laNHTSA has hired 66 more employees to strengthen the work reveal about road safety.
He blamed part of the problem deToyota business model that, despite having “good talent” in United States, “lasdecisiones are made in Japan” and that hampers the ability of the company derespuesta in this country.
He added, however, that “the fact that Mr. Toyoda estaaca shows things have changed “after the debacle that now face it.
The NHTSA budget request for fiscal year 2011totaliza $ 878 million, an increase of five millonessobre the previous fiscal year.
The Senate Commerce Committee has requested that the Department of Transportation InspectorGeneral investigate thoroughly lasgestiones NHTSA front of the Toyota recall. EFE
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